Privacy Policy and Cookies Policy

This privacy policy explains how we process personal data collected on this website through means of the purchase of beauty products, opt-in for our newsletters, or while visiting our website.

Controller of the personal data

MYBEAUTY24 OÜ (14523598), Kiige 5-10, Vinni, Lääne-Virumaa, Estonia, 46601 is the controller of the personal data of this website: mybeauty24.eu (referred to you on our site as “we”, “Our” “Seller” or “Us”).

Contact information:

Email: info@mybeauty24.eu

Phone: +372 55 634 170

Topics included:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
Cookies Policy
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

Personal identification information – Name, email address, phone number.

Payment processing – Delivery address and credit card information and other payment-related data including purchase history.

Non-personal identification information – browser name, type of computer, operating systems, internet providers and other similar information.

How do we collect your data?

We at Mybeauty24 collect information about you (our customers).

You directly provide our company with most of the data we collect.

We collect this data and process when you:

Purchase of any of our products
Voluntarily complete ‘join our newsletter’.
Provide feedback/reviews on any of our products and services
When you fill in the order but do not complete the purchase. We then send you 2 reminder emails about not completed purchases.

Our Company may also receive your data indirectly from the following sources:

When you visit our site – cookies (explained in further topics) and statistical information mentioned under what data we collect.
Third-party software: Google analytics, google search console and other IT service providers for the functionality of our website or processing, securing and hosting purchasing data.

Or through any other activity, services, features or resources we have made available on our site.

How will we use your data?

We collect your data so that we can:

Process your orders
Contact you about enquiries you have requested through phone, email or contact form
Send newsletter email about special offers and news that we believe you like.
Provide marketing campaigns that are personalised based on your existing purchases and preferences.

Share it with third parties such as:

Accountants
Couriers

To avoid fraudulent purchase made on our website, the order processing data about you may be sent and used by credit reference agencies.

How do we store your data?

Our Company securely stores your data at Cloudways data centres. Purchase information is also stored in a secure zone.ee email servers.

This data may be transferred to the countries that have established an adequate level of data protection level set by the European Commission. These can be companies registered in the USA with applicable Privacy Shield Framework.

Mybeauty24 has high IT security (firewall, bot protection, and website protection) to keep this data protected against unauthorised access and disclosure, accidental or unlawful destruction, loss or alteration.

Marketing

We also have a newsletter feature where we collect information from our customers that we use to market to you relevant products information, discounts and future news. If you join our newsletter you accept that we can do marketing for these purposes.

This information collected will only be used to market our products from our site and we will not share, sell or rent your information to any other party.

If you purchase products from us, we may send you future products offerings, discounts and related marketing campaigns.

What are your data protection rights?

Our company makes sure that every user is fully aware of their data protection rights. Each of our customer/visitors is entitled to the following:

The right to access – You have the right to request access to the personal data that our company have collected about you. There may occur a small fee for this service.

The right to rectification – You have the right to request our company to correct personal data that you believe is inaccurate or outdated or you have the right to request incomplete personal data to be completed.

The right to erasure – You have the complete right to request any personal data to be erased under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your data, under certain conditions.

The right to object to processing – You have the right to object our company to the process of personal data, under certain conditions.

The right to data portability – You have the right to request transfer of the data about you to any organisation or directly sent to you, under certain conditions.

If you have entered a request to process any of your rights, we have one month to reply to your request.

If you wish to exercise any of you right mentioned above, you are welcome to contact us at:

Phone: +372 55 634 170

Email: info@mybeauty24.eu

Cookies Policy

Cookies store small pieces of files/information about your computer, browser and your visiting information. This is collected automatically by the cookies software and is stored by the cookies software in our website and the client computer. For further information, visit allaboutcookies.org.

How do we use cookies?

Our company makes use of cookies stored in multiple ways to overall improve your experience with our website functionalities, including to:

Understand how to you use our site
Provide marketing campaigns
Perform social media advertisement
Retarget ads after you visit our site.

What types of cookies do we use?

Functionality– We collect your cookies information if you accept it with your first visit to our site or again after you have cleared your cookies. This information can be used to but not limited to process accepted cookies, language and location.

Our website has first-party cookies – to collect information directly on our website.

Third-party cookies – that we do not directly collect. This process is done by third parties for example for ad targeting, chatbots and social buttons.

Advertising– Our company collects data about your when visit our site, which product have you visited, links clicked, and your visiting location IP, device used and browser information. This information may be used and sent to third parties so that we can advertise our products to you on other platforms.

How to manage cookies

You have the right to not accept browser cookies. Steps to do this differs for each browser, but here you can find more information about it https://m.wikihow.com/Disable-Cookies

Note: If you disable cookies, you may not receive some functionalities and features of our website.

Privacy policies of other websites

Our privacy policy only covers the use of our website. Occasionally we may link to other businesses, blogs and websites. That means their privacy policy differs from us and if you visit these, you must find and read their privacy policy and terms and condition to understand why and how they collect personal data.

Changes to our privacy policy

We have the right to update, change, replace or amend any part of our privacy and cookies policy set here. We keep these term updated based on personal data collected to process products purchases, our new offerings of discounts and marketing campaigns through the newsletter, or any other new information that is applicable.

Current terms and condition were updated on 19th April 2021.

How to contact us